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Capability Area 05 · Mission Delivery

Design tools people adopt.

Human-centered design and rigorous program delivery, research-led UX and PMO discipline that make federal systems clearer, faster, more humane.

110K
prisoners transported annually on systems we deliver
30%+
of our delivery workforce on DHS mission programs
USERS
BENEFITS PORTAL · RELEASE 2
01 · SIGN IN
02 · COMPLETE FORM
03 · SUBMITTED
TASK SUCCESS
0%
USABILITY PASS · R2
USABILITY FINDING F-07

Form labels unclear at step 02, users abandon instead of recovering from errors.

FIX SHIPPED · RELEASE 2 ✓
ABANDONED · 0
RELEASE 2 · 98% TASK SUCCESS · ADOPTED ✓
10K+ air & bus movements supported 8 years of NDU digital library services Research-led UX + PMO discipline Prime & subcontractor, cleared delivery
Proof

Delivered where the stakes are real.

110K
prisoners transported annually on systems we deliver
10K+
air and bus movements supported by JPATS
30%+
of our delivery workforce on DHS mission programs
8
years of digital library services for NDU
Programs

Where this runs today.

DOJ

Program Delivery for Secure Transport

Program delivery behind ~110,000 secure prisoner movements a year, six mission-critical systems.

  • Six systems delivered and maintained
  • 20+ BI reports and 10 dashboards on time
  • AI-enhanced biometrics and mobile field tools
DHS

Human-Centered Design in Enterprise Delivery

User-centered design embedded in DevSecOps delivery, research, prototyping, and usability testing across mission domains.

  • HCD research and prototyping in production teams
  • Domain-driven and test-driven development
  • Tier 2/3 service desk closing the loop
Stack

Tools we deliver with.

AtlassianFigmaServiceNow AdobeUserTestingMuralMicrosoft TeamsSketchInVisionAxure

Delivering today for DOJ, DHS, NDU, and Dept. of State, up to Top Secret.

Capabilities

Built for the mission in front of you.

Software, data, AI, and cybersecurity built around the outcomes your team owns.

Let's Talk