Ops that outpace demand.
Forecasting, anomaly detection, and the dashboards leaders run the mission on.
See the surge before it arrives.
Operational intelligence is two disciplines working together. The first is the modeling: ML-driven forecasting and anomaly detection that give programs early warning, including peak-season readiness for systems serving 30M+ users. The second is delivery: the BI layer where that intelligence reaches decision makers.
Forecasting & capacity
Demand models trained on the operation's own history, peak-season load projected weeks out, so capacity is scheduled before the surge, not during it.
Anomaly detection
ML watching live telemetry for the pattern that doesn't belong, flagged, triaged, and in front of an operator while it's still a curiosity, not an outage.
BI dashboard delivery
Reports and dashboard enhancements delivered on time across Power BI, Tableau, and Oracle BI, the layer where intelligence reaches decision makers.
Reporting modernization
Legacy reporting stacks modernized on the way to new tooling, without losing the history leaders rely on.
Self-service analytics
Governed self-service so teams answer their own questions, with the guardrails that keep numbers consistent.
From telemetry to readiness.
Instrument
Every flow that matters emits telemetry, traffic, task success, and friction signals flowing into governed pipelines from day one.
Forecast
Models project demand over the operating horizon, the peak has a date, a size, and a confidence band before it has a headline.
Detect
Anomaly detection runs against the live stream, deviations from forecast are flagged and triaged in minutes, not discovered in the morning report.
Optimize
After the season, the models tell you where the friction was, flows are redesigned and next year's peak lands on a smoother system.
Filing season is a schedule, not a scramble.
For a Treasury program we run analytics feeding 100,000+ daily visitors to the agency website on secured Databricks, and peak filing season is rehearsed against the forecast weeks before day one. Readiness is a checklist that closes.
Where this connects.
Built for the mission in front of you.
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